Frequently Asked Questions

What is The Soap Dispensary + Kitchen Staples?

What type of products and brands can I find at TSD?

What are your store hours?

Do you sell gift cards?

What is your return policy?

Do I have an account with TSD?

Is there street parking available?

Can I return food I purchased and get a refund?

Are you hiring? How do I apply?

Covid-19: How do I refill during the pandemic?

Covid-19: Can I bring in my own jars/containers for refill?

Covid-19: How does your deposit system work? How do I get my deposit fee back?

Covid-19: Are you accepting donations of used containers?

Online Ordering: Who packs my order?

Online Ordering: Can I cancel my order?

Online Ordering: Can I change my online order?

Online Ordering: How long will it take for my order to be filled?

Online Ordering: Can you ship my order to me?

Online Ordering: Do you offer international shipping?

Online Ordering: When will my shipment arrive?

I have a question not answered in your FAQs. How can I reach The Soap Dispensary team?